Class Cancellation Policy
Because class size is limited and sufficient time is necessary to contact alternate students, class tuition may only be refunded if notice, in writing or by email, is received seven (7) business days prior to the start date of a class by the instructor or the director.
Class registration closes 24 hours in advance of the class start date. You must pre-register online or by completing a class registration form in order to attend a class. Classes are subject to cancellation or date changes at the discrection of OTCPBC training staff.
OTCPBC does not offer partial refunds, transfers of monies from one class to another, or private instruction in lieu of group classes.
Q: What if my puppy is very smart? Should I take Puppy or Basic Obedience? I have already started training at home.
A: Most people come to us with puppies that have already been started. Many know Sit, Down, Shake, and more. But young puppies need time with other puppies; they need to develop confidence. Let them be puppies and develop the obedience fundamentals we teach in puppy class. Level One is full of adult dogs, some very experienced. Better to give your youngster a chance to mature and socialize with his peers.
Puppies must be 10-18 weeks of age; dog must have had two sets of shots, including Bordetella. The cut-off age is 4.5 months, but we may make an exception for small or toy dogs. AKC STAR Puppy certificates are available to puppies through 12 months of age.
Puppy Genius: AKC STAR Puppy Class
Age range: 10 weeks – 4.5 months. Older puppies should be enrolled in Basic Obedience.
Q: What if my older puppy/adult dog already knows Sit and Stay? Does he have to take Basic Obedience?
A: Most people come to us with dogs that know basic skills. Many Level 1 dogs know Sit, Down, Shake, Stay, Come, and more. However, they need more practice listening to their owners when they are around other dogs. Many people take Level 1 twice before moving on to Level 2. However, if your dog is always accurate, focused, and responsive to you, no matter else what is going on, we’d be glad to test you for Level 2.